Submit a request Sign in

Playster Help Center

There is a solution for every issue. Let's find it together!

Popular Questions:
Your Playster membership, including a 30-day free trial offer, will begin when you click on "Start Your Free Month" during the registration process. You are free to cancel anytime during your 30-day free trial, and you will not be charged. If you wish to cancel, click on "Your Account" and follow the simple steps for cancellation. No refunds are offered for partial months. If you are enjoying Playster, you don't need to do anything - your membership will continue at the monthly subscription rate automatically. See Terms & Conditions for membership details.

Create an account now and try for free

Already a Playster member?

New to Playster? Create a free account to get started.

By signing up I agree to Playster's Terms & Conditions and Privacy Policy.





Processing your information


Playster Giveaway FAQ

Here are the answers to some of the most frequently asked questions about various Playster giveaways, including the Playster iPhone X Giveaway, Playster IPhone XS Giveaway and Playster Samsung Galaxy S9 Giveaway.

If you don't find the answers to your questions below, please don't hesitate to get in touch and we'll be happy to help.

Where is my prize?

All winners receive instructions via email on how to claim their prize. If you received such an email, please be sure to respond and fill out the necessary form(s). If you did not receive such an email, you, unfortunately, didn’t win this time around. However, all entrants are eligible to be entered into the grand prize draw up to three times, which means you could still win a brand new phone the following week!

How do I know if I won?

Winners are contacted directly by email. All winners receive instructions on how to claim their prize at the email address they used to enter the contest. Some winners may also be announced on our social media channels — including Twitter, Instagram and Facebook — in addition to receiving an email from our team.

How are winners selected?

The entry period starts at 12:01 am ET on Monday and ends at 11:59 pm ET on Sunday each week. Winners are chosen by random draw on the Monday following the end of the entry period and notified directly by email. There is no draw if less than one thousand (1,000) unique entries are received in a given entry period. If that is the case, the entries received during that time will be rolled over to the next draw.

What is Playster?

Playster is a unique multimedia platform that gives you unlimited access to millions of premium audiobooks, ebooks, songs, movies, TV shows and more for one flat monthly price. Plans start at just $3.95/month and let you stream unlimited entertainment (both online and offline) for 40% off. To browse our full content catalog and see what Playster has to offer, simply head to!

How much does Playster cost?

Playster offers a number of plans, starting at just $3.95/month. If you have entered one of our giveaways, you automatically benefit from a FREE 30-day trial of Playster Unlimited ($34.95/month). This plan gives you access to Playster’s full catalog, which includes millions of premium audiobooks, ebooks, songs, movies, TV shows and more. Don’t worry: If you don’t fully love your experience, you can cancel anytime.

Have more questions? Submit a request
Powered by Zendesk