Submit a request Sign in

Playster Help Center

There is a solution for every issue. Let's find it together!

Popular Questions:
Your Playster membership, including a 30-day free trial offer, will begin when you click on "Start Your Free Month" during the registration process. You are free to cancel anytime during your 30-day free trial, and you will not be charged. If you wish to cancel, click on "Your Account" and follow the simple steps for cancellation. No refunds are offered for partial months. If you are enjoying Playster, you don't need to do anything - your membership will continue at the monthly subscription rate automatically. See Terms & Conditions for membership details.

Create an account now and try for free

Already a Playster member?

New to Playster? Create a free account to get started.

By signing up I agree to Playster's Terms & Conditions and Privacy Policy.





Processing your information


How Do I Update My Playster Tablet?

For the ultimate Playster experience, it's important to keep your tablet updated, ensuring that the app operates at its absolute best.

Note: We recommend performing this update the first time you turn on your tablet.

To update your tablet, simply follow these steps:

1. Connect your tablet to a power source using the provided wall charger.

2. Turn your tablet on and wait for the home screen to load.

3. Make sure you're connected to a Wi-Fi network.

4. In the Applications menu, tap the Settings icon. 

 5. In the Settings menu, select About Tablet in the bottom right corner.

6. Select Wireless Update.

7. Your tablet will automatically look for available updates. If one is available, you will be asked to confirm its installation. Simply select Install Now in the bottom left-hand corner and it will install.

Your tablet will then reboot automatically. Updates can take up to five minutes to complete, depending on your connection and the size of the update.



Have more questions? Submit a request
Powered by Zendesk