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Your Playster membership, including a 30-day free trial offer, will begin when you click on "Start Your Free Month" during the registration process. You are free to cancel anytime during your 30-day free trial, and you will not be charged. If you wish to cancel, click on "Your Account" and follow the simple steps for cancellation. No refunds are offered for partial months. If you are enjoying Playster, you don't need to do anything - your membership will continue at the monthly subscription rate automatically. See Terms & Conditions for membership details.
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I Can't Log In to my Account.

There could be several reasons why you can't log in to your account. Have you forgotten your password?

Yes, I Forgot my Password

1) Simply click the Forgot Password? link on the log-in form.

2) Enter the email address associated with your account, and click the Retrieve button. A reset email will be sent to you. Don't forget to check your spam or junk folder!

My Password is Fine, but I Still Can't Log In

If you know your password is correct but you still can't log in to your account, check in the Announcements page to see if there are any known issues preventing you to log in.

If you're still experiencing issues logging in, please submit a support ticket  – we'll be happy to help!

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